StoveAlert - Warranty & Returns
StoveAlert CANADA     

The StoveAlert Owner's Manual provides complete and detailed instructions for Installation and Use. These are provided with each unit and are also available upon request.

LIMITED WARRANTY POLICY

StoveAlert Canada. (SC) warrants its products to be free from defects and workmanship for a period of (1) ONE year from original date of purchase. Customer is responsible for shipping any defective item back to SC for inspection. All warranty returns must be approved by SC first and SC is not responsible for shipping charges or shipping damage to units returned under warranty.

SC agrees to repair or replace and reship, at its sole discretion, the defective product if returned to SC within the warranty period and with proof of purchase. This warranty does not extend to any SC products, which have been subject to misuse, accidents, incorrect wiring, modifications in any way or to use in violation of operating instructions furnished by SC, nor extend to any units altered or repaired for warranty defect by anyone other than SC. This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us, any other liability in connection with the sale of our products.

RETURN POLICY

StoveAlert Canada (SC) accepts returns on a case-by-case basis.

All returns must be approved by SC first and SC is not responsible for shipping charges or shipping damage to units returned.

Item must be packed carefully in its original carton, in unused condition.

All returns are subject to a 20% restocking fee.

RETURN INSTRUCTIONS
  1. Call us at 416.481.5353 or email us at: support@StoveAlert.com to obtain a return merchandise authorization number (RMA).
  2. Return the defective unit postage paid to the address shown below.
  3. Enclose proof of purchase.
  4. SC is not responsible for shipping charges or shipping damage to units returned. Item should be packed carefully in its original carton.
  5. USA customers - Send the returned item by USPS mail only! SC will not accept returns from the USA shipped by courier companies (UPS,FedEx, etc.) due to border brokerage charges.
FOR TECHNICAL SUPPORT


If you have any questions please contact us.all us at 416.481.5353


StoveAlert Canada.
Mail Center/ 1881 Yonge Street / Unit 48067,

Toronto, Ontario, Canada / M4S 3C6


Telephone: 416.481.5353    Fax: 416.481.2676


Email: support@StoveAlert.com


Website: www.StoveAlert.com

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